TERMS AND CONDITIONS

1. Interpretation
In these Terms and Conditions, the following words and phrases shall have the following meanings:

"The Client" means the person, firm or company who purchases goods, service, repair or parts thereof from the company.

"The Company" means Camera Repair Direct

"Contract" means the contract between the company and the client, which shall be deemed to incorporate these terms:

"Goods" means any goods, service or repair agreed in the contract to be supplied, by the company to the client.

In these terms, reference to any statute or statutory provision shall be construed as a reference to such statute or statutory provision as amended, modified, re-enacted or replaced from time-to-time.

2. The contract
The contract shall be on these terms to the exclusion of all other terms and conditions, including any such terms and conditions that are purported to be included or applied by the buyer.

No terms and conditions contained in the confirmation of order, purchase order or other document of the buyer will form part of the Contract. 

3. Quality of service/repair
All repairs and service carried out by the company will be carried out to original specification, allowing for substitution of parts in accordance with manufactures updates and availability. It is at all times the sole decision of the company to decide the method of repair and parts required unless otherwise agreed in writing.

4. Film, tape and other media
Whilst every method will be made to preserve any images, still or video, Camera Repair Direct are not responsible for any media or its integrity and cannot be responsible for any media, film tape or other media left within the equipment placed with us for repair. Due to the complexity of the equipments mechanisms safe removal of these items cannot be guaranteed.

5. Delays, delivery and collection                                                                                                                                                                                       Any dates specified by the company for delivery of the goods are intended to be an estimate only. If no date is specified for delivery of the goods, delivery shall be within a reasonable time.

Subject to the other provisions of these terms, the company shall not be liable for any loss, whether direct or consequential, economic or loss of profits or otherwise, arising directly or indirectly out of any delay in the delivery of the goods nor will any delay entitle the client to terminate or rescind the contract unless the delay exceeds 90 days. Completed goods will be notified to the client when ready for collection or delivery. Collection or delivery arrangements should be finalised within 10 working days of notification.

6. Risk in and ownership of the goods
Risk in the goods shall pass to the client on delivery

Ownership in the goods shall not pass to the client until the company has received in full in cleared funds all sums due to the company in respect of the goods and all other sums which are or may become due to the company from the client on any account.

7. Price
The price for the goods shall, unless otherwise agreed, be the price set out on the date of order in the company's price list or advised by estimate. The client shall pay such deposit, as the company shall direct. Credit facilities and terms of credit shall be as laid out and agreed in writing only.

8. Payment
Subject to paragraph 5, payment of the price of the goods shall be due on completion. If credit facilities have been approved then payment will fall due strictly 30 days from the date of the company's invoice for the goods.

Payment shall not be deemed to have taken place until the receipt by the company of cleared funds.

Late payments will accrue interest daily at 8% above Bank of England base lending rates. Administration charges and any expenses relating to recovery of late payment will be the responsibility of the client. Compensation payment will also be due as set out in The Late Payment of Commercial Debts (Interest) Act 1998 amended 2000

The company reserves the right to dispose of or sell any goods not collected or paid for by the client within 90 days without further consultation. Any shortfall of monies owed will remain due for payment by the client. After deduction of any fees, legal disbursements and addition of interest any balance will be offered for collection by the client at their own expense to the last known address.

9. Guarantee
The Company warrants that the goods are of satisfactory quality and that where a repair has been carried out; all parts and labour effected by that repair are guaranteed for 6 months from completion. The guarantee covers defects in parts or workmanship and is limited to the repair area only. This guarantee does not cover accident damage, misuse, tampering, further modification or repair. In the case of camcorders the limitations of the guarantee excludes damage caused by further use of old or damaged tapes.

The company shall not be liable for any fault arising from misuse, abuse or failure to maintain the equipment as per manufacturer’s recommendations.

The company's liability under the guarantee shall be limited to repairing or replacing the parts in question or refunding the price of such goods. The Company shall under no circumstances be liable to the client for any consequential, indirect or economic loss or damages.

10. Deposits & Estimates                                                                                                                                                                                                     From January 1st 2004 all Photographic equipment repairs will be subject to a minimum £15 deposit. Camcorders and studio flash will require a deposit of £25. All deposits are non refundable and are required to be paid before any repair/estimate can commence. Deposits will be deducted from the cost of the completed repair. For equipment that is returned unrepaired deposits will be put towards the diagnostic and return carriage charges for which an invoice will be supplied. The client will be liable for all postage and packaging costs as applicable. Client outside of UK mainland may be required to pay extra carriage as necessary. If an estimate is not accepted the company will endeavour to reinstate the goods to the condition in which they were received and return to the client at the client’s expense. Due to the nature of dismantling faulty and or damaged goods the company can accept no responsibility for any loss or damage if it fails to do so.                                                                                                                                                                                                                                                  

11. Force Majeure
If either party is subject to an event of Force Majeure, that is circumstances outside its reasonable control, including but not limited to war, fire, industrial disputes or civil commotion, it shall notify the other and the first party's obligations under these terms shall be suspended until it notifies the other party of the end of such event of Force Majeure. Payment of all goods and any storage charges arising will remain payable under standard terms of contract.

12. General
If any part of these terms is found to be void or unenforceable by any Court of competent jurisdiction, such part shall be severed from these terms, which will otherwise remain in full force and effect.

These Terms shall be governed by and interpreted according to English Law and the parties submit to the exclusive jurisdiction of the English Courts.

13. Acceptance of terms and conditions                                                                                                                                                                           These terms and conditions form part of any sale, service or repair carried out by the company and any order placed in relation to it; please ensure the document is read in its entirety and fully understood. The placement of any order deems that you accept the terms and conditions herein.